Q&A
1) Q: What is Kurvy Girls Kurves email?
A: [email protected]
2) Q: I sent an email and why I have not received a response?
A: We have a high volume of daily emails and can take up to 24 hours to respond, but we do not guarantee a quick response.
3) Q: Do you REFUND?
A: No, We only provide exchanges for the same item. (See full exchange policy below)
4) Q: My exchange still did not fit can I get a 2nd exchange?
A: No, We only provide 1 time exchange for the same item.
5) Q: What is the best size for me?
A: All of our items have a size chart online and we recommend you take your time to review.
6) Q: How do your sizes run?
A: Our products DO NOT RUN TRUE TO SZE. We recommend you order according to your fitted shirt size for tightest cinch , or use our size chart and choose the closest size to your measurements.
7) Q: What are your prices?
A: All product prices are online. All prices listed are subject to change
8) Q: I selected the wrong size, color and/or style etc. can it be changed before shipping?
A: No, PLEASE MAKE SURE THE SIZE YOU HAVE CHOSEN IS THE CORRECT SIZE FOR YOU, COLOR & STYLE ONCE YOU SELECT CHECKOUT THE ENTIRE SELECTED ITEM IS WHAT WILL BE SHIPPED.
9) Q: I placed my order and made a mistake on the shipping address can you change it before it shipped?
A: No, We do not have access to the billing system. You will need to call Pay Pal 1-888-221-1161 we will not change shipping addresses your order will ship to the address submitted.
10) Q: I received the incorrect item or size from Pretty Girl Curves?
A: Email us at [email protected] YOU HAVE 3 BUSINESS TO CONTACT US!